My company hosted over 40 customers on a trip to Costa Rica in the Spring of 2010.  The team at My Costa Rica made the trip memorable for every guest.  They had every detail in control including airport transfers and specific customer needs/ requests.  They were helpful in booking very exciting and memorable outings.  We all feel that we all experienced Costa Rica, from the tropical dry forest to the tropical rain forest.  Their team was available nearly 24/7 to assist in any matter, answer questions or to recommend other outings.  This was possibly one of the best vacations of my life with most of the credit going to My Costa Rica.  I would HIGHLY recommend them to anyone thinking of visiting Costa Rica.

Scott Warr (Organizer) RainBird Incentive Group (January 21-28th, 2010)

Hi Lynn,

Now that we are back in Boston and settled in after our visit to Costa Rica, I wanted to take a minute to let you know how much we all appreciated your able assistance in making this an absolutely wonderful trip. Your recommendations of the Tango Mar Resort and Hotel Alta were right on. Tango Mar, was both up-scale and yet informal. The grounds are lovely, and guests should be told to take the time to walk all round them, and not remain confined to the beautiful beach. Although the Robinson Crusoe Villa, which we had booked, was un-occupied, we were offered, and accepted, lodging in the  Mongo-Congo villa which was right next door, but significantly larger, and with a whirlpool (it was actually the villa you had tried to get for us, but was taken). Both of these villas are right on the beautiful beach, very comfortable, with lovely porches, but not what I would call luxurious. Someone who might expect an American 4 or 5 star type room would be sorely disappointed. We were not. It worked just fine for us. Similarly, the Alta Hotel was a very pleasant hotel with a beautifully sited restaurant looking out over the San Jose valley. While it would have been nice to have rooms that were on an upper (3d to 5th) floor, in order to also be able to enjoy the view from our rooms, the ground level rooms we had opened out onto a lovely garden area just adjacent to the swimming pool area, and were perfectly acceptable for our one night there.

All of the transportation arrangements worked out without a hitch. The drivers were very pleasant, and clearly had a challenge negotiating the Costa Rican roads/pot holes. I was very glad that they were doing the driving. One suggestion is that when a van is picking passengers up from a cruise ship, as was the case with us, to have the driver call to the ship to have them tell us that he is outside the gate or, even better, have the company make the necessary arrangements the day before to permit the driver to drive through the gate and to the ship to pick up the passengers so that they do not have to wheel/carry their bags to and through the gate.  When we disembarked, the van was not at the ship, and we did not know if it had arrived and was waiting outside the gate to the port (which one cannot enter without a pass). John and I just walked the 1/4 of a mile to the gate to find out if the driver was there, and indeed he was – just standing there waiting. But, once we found him all went well from then on.

Finally, our apologies again to you for calling you so late on Monday evening to change the pick up time the following morning. It was our fault for not checking the schedule sooner, but I’m afraid none of us wanted to think about leaving. It turned out to be a good thing we left earlier because we all had a most pleasant time shopping in Sarchi. Again, many thanks for all of your help. We certainly will be happy to suggest to anyone we know who is considering a visit to Costa Rica that they contact you to help plan their visit.

Pura Vida.

Steve

Abel/Young Group (February 13-17th, 2010)

Overall, everything was great.  The transportation was on-time and all the drivers were friendly.  The only exception was the shuttle for the sunset cruise came 15 minutes early and said we were late.  Our papers said 1:00 and he insisted it was 12:45.  Other than that very minor instance, everything went smooth.  Our driver, Ignacio, was especially good.

Bahia del Sol is a great hotel for us.  We loved the privacy and the setup.  They should have more lounge chairs for sitting around the pool since some of the guests claim these for the entire day.  The food and service were great.  Our favorite waitress, Yabriela, was extremely personable and made us feel very special.

Hotel El Establo was very nice too although a little big for our taste.  I would have preferred a smaller hotel where you didn’t need to take shuttles back and forth to your room.  Still, it was very good.

The people were great.  Everyone was friendly and willing to suffer through our limited Spanish.  Our favorite activities were the zip lines and the ATVs.  All activities were good with good staff.

Thanks again!

Marty McGartland
President & CEO

McGartland Family (February 14-21st, 2010)